Customer care
Return policy
We want you to receive the right marine equipment in the condition you expect.
Requesting a return
Request authorization within 30 days of delivery by emailing support@marineoutfit.com with your order number and reason for return.
Return condition
Eligible products must be unused, uninstalled, complete, and in their original undamaged packaging with manuals, accessories, and serial numbers intact.
Important exclusions
Opened or installed electronics, activated software or charts, clearance items, hazardous materials, special-order products, and items restricted by a manufacturer may not be returnable. We will confirm eligibility before you ship.
Refunds
Approved refunds are issued to the original payment method after inspection. Original shipping and return shipping may be non-refundable unless the item was damaged, defective, or sent incorrectly.